Can I pick up my order?
Local pickup is available in Central Victoria by arrangement between 10am and 4pm Monday to Friday. 
Make sure you use the SECURE CHECKOUT button to enable the pickup option and remove the postage fee.
Please contact Beverley on 0402 438 288 allowing 24 hours notice to arrange a time to meet in either Castlemaine or Chewton.

Is my subscription secure?
Newsletter subscriptions are offered to provide information to you related to Kasu and advise of any special sales or new products. 
You may unsubscribe from this communication at anytime in the footer section of the newsletter.

Who do I contact if I have questions?
If you have any questions please email:
We are available to assist you via email.  We do not offer phone enquiries.
Email ensures that we both have records of the conversation which enables us to assist you for future reference.
Alternatively, you can contact us via the Contact Page.

Can I use a discount code with a Gift Voucher?
Gift Vouchers cannot be used with any discount codes.

Can I cancel my order?
Once an order has been placed it cannot be cancelled as all orders are processed and prepared shortly after they have been received.
Once the order has been processed, cancellation for any reason is not possible, 
However, if you have made a mistake and contact us immediately, it may be possible to cancel the order.