Returns are not accepted on anything unless the item proves to be damaged before it leaves the store. We inspect every item before it is posted to the buyer to minimise the risk of sending damaged items.
If the item is damaged in transit, the buyer should raise the matter with the courier or Post Office.
Inconsistencies in hand made items are usual and are proof that the work was done by human hands. They add to the charm and beauty of the products. Make sure you are comfortable with a level of inconsistency before committing to buying our products.
RECYCLED and UPCYCLED PRODUCTS
Some of our products are secondhand or made with secondhand materials (upcycled). Flaws and inconsistencies are not considered damage.